We sincerely want to help a person who finds himself in a difficult situation. It is difficult to pass by a person whose eyes are filled with tears. In a circle of loved ones, it is not only customary to provide support, but also a close circle of family and friends is the first safe haven where you can feel safe, be yourself and share your feelings. Close people are not always able to withstand the burden feelings of another person. Especially if your floodgates are already overcrowded. And then they try to console the crying or sad person.• They say words that, for example, can show how insignificant the cause of the disorder is: “It would be something to be upset about,” “He’s not worth you.” .• As a consolation, they offer an alternative that supposedly will overshadow all the events that caused tears and sadness. “Don’t worry, now you’ll go on vacation, relax, everything will be forgotten” or “There will be another guy, even better.”• As a consolation, they say that the person himself, through his actions, led to such an outcome, but it is in his power to prevent it next time such mistakes.• They give napkins, ask you to stop crying, urge you not to do this in front of children, parents, neighbors, important people. All the options given above are aimed only at making the person simply stop crying or smile and stop looking sad. Consolation, as the cessation of expressing one’s feelings, does not give a person the opportunity to “get” their feelings and live. You can live your difficult feelings next to a person who can withstand them, who will care about what and how they are experiencing. If you do not give the opportunity to express feelings, If you don’t give them time and attention, they will simply hide inside and block themselves. Then any external situation that can cause such feelings will cause shock, put them in a strange, incomprehensible state, and cause tears. But the reason will be lost, forgotten and will in no way be connected with anxiety, hypersensitivity, aggressiveness, touchiness, and so on. Therefore, to comfort a person in an environmentally friendly way means to accept the fullness of his experience.