From the author: General Director of the Psychological Center for Harmonious Personal Development “DOM”, Candidate of Psychological Sciences, Associate Professor, Neuropsychologist, Family Psychologist, Coach It is important to maintain emotional, mental and physical health. Svetlana Yulianovna Shishkovag .Moscow 8(495)974-39-34 I burn while serving others. The ancient motto of a doctor What is our time - this is a time of speed, affirmation, activity. We all want to do everything, we want to be successful in professional and personal life now, we want to be successful in everything in the future. The slogan of a modern person: Keep up - Be successful - Become successful. But what is the price of this race? Lately, a lot has been said and written about the phenomenon of professional and emotional burnout. In the domestic literature, the concept of “professional burnout” appeared relatively recently, although abroad this phenomenon has been identified and actively studied for a quarter of a century. The phenomenon of burnout manifests itself in the form of a number of symptoms that form the so-called SEB (emotional burnout syndrome), namely: anxiety, depression, emotional rigidity, emotional devastation, neuropsychic and psychosomatic diseases. It is no coincidence that the first researcher of the CMEA phenomenon, Christina Maslach, titled her book: “Emotional combustion is the price for sympathy.” She believes that SEW is a syndrome of emotional and physical exhaustion that causes deformation of self-esteem, negatively affects the attitude towards work, and reduces understanding and empathy for clients. K. Maslach argues that combustion appears only when communication with people takes up most of the working time, and this, in turn, acutely raises the issue of interaction between the personal “I” and the public “you”. If a person forgets about “I” and dissolves into “you”, he burns out. Another case is diametrically opposite to the first: a person is so cruel in his structure that he simply does not allow others to come near him. He goes into communication, spurring himself on with the word “should.” This category also includes people who run away from their own worries into other people's worries, compensating for the insufficient part of their personal life, forgetting that communication only on duty cannot replace private life. Another reason for CMEA is running away from work and, as a consequence, workaholism. “Escape to work” from everyday life can be the downside of any profession and is associated with the inability to experience the “small joys of life”, the inability to provide oneself with the comfort of home that others provide. Three professional areas are considered the most stressful: healthcare, law enforcement, education. These areas include professions related to the socionomic system “Man-Man”: teacher, social worker, psychologist, doctor, police manager. Each of us has met salespeople who cannot provide positive service, yelling teachers, mentally unstable doctors, aggressive social workers, yes and everyone has such examples. Now stress has a serious impact on a person’s physical and mental health, on his reactions in life in any profession. Signs of a severe stressful state are: 1. Feeling that you are not succeeding.2. Feeling stalked, cornered, or trapped.3. Poor digestion.4. Poor appetite.5. Insomnia at night.6. Short-term dizziness and rapid digestion.7. Fatigue and lack of energy.8. Feeling hopeless.9. Very strong irritation over small events.10. Inability to relax in the evenings.11. Difficulty in making decisions.12. Reluctance to meet new people and learn new experiences.13. Loss of interest in the most important and significant matters.14. Tendency to brush aside problems or solve them superficially.15. Inability to adequately perceive criticism.16. Self-loathing: This occurs because different people react differently to the same stress. Conventionally, all people can be divided according to their reaction to stressinto the following groups: 1. “Rabbits” ─ in a situation of tension they are passive, they can be “white and fluffy”, in extreme cases they can give the reaction of a “rabbit to a boa constrictor” or even pretend to be “dead.”2. “Lions” ─ in a situation of danger, they mobilize all their resources and would rather “devour” someone than allow themselves to be eaten (active reaction). However, if there are many lions in one place, then a fight for territory begins. And, in addition, a person with a lion reaction can create stressful situations himself, experiencing a “thirst for blood.”3. “Oxen” ─ can work for a long time with a heavy load and drag a heavy load. However, when working at the limit of their capabilities for a long time, they can simply “crash.” Even if stress does not lead to a mental disorder, it causes burnout syndrome. A person experiences feelings of fatigue and emptiness, lethargy, depression and lack of enthusiasm, loss the ability to see the positive results of your hard work, a negative attitude towards work, and life in general. In addition, the level of work morale and productivity decreases; a professional may begin to abuse tranquilizers, nicotine, and alcohol to relieve fatigue and stress. He may develop psychosomatic disorders and depression. Unfortunately, under the influence of the heavy loads and demands that life places on a modern person every day, we do not know how to switch gears and relax. Emotional burnout occurs as a result of: internal accumulation of negative emotions without a corresponding “discharge” or “liberation” from them. It leads to depletion of a person’s emotional, energetic and personal resources. In 1981, A. Morrow proposed a vivid emotional image that, in his opinion, reflects the internal state of a worker experiencing emotional burnout: “The smell of burning psychological wiring.” Modern psychological techniques in psychotherapy and coaching help to level out the emerging imbalance, set goals and remove the so-called “wiring smell”. After all, Marcus Aurelius said that the human personality is determined by its needs and goals. Everyone can choose the approach that is close to them. The most important thing is to regulate the work of the so-called three types of intelligence: Intelligence of thought Intelligence of emotions, feelings Intelligence of body, will The more harmoniously these three components of a person’s personality work, the more protected he becomes from emotional burnout. And of course I want to have a universal pill to eliminate all problems in mental and physical health. Is there such a magic pill? Humanity is searching. Remember how Richard Bach has “spiritual karate”? We have developed the “Psychological Yoga” program, which includes our unique “Emotion Control Panel”, consisting of 7 buttons. By pressing each of these “buttons” of our imaginary remote control, we manage our emotional state throughout the day: Red What new can I learn today? What can help me get positive emotions? Orange “There are no failures, there is only experience!” Work as a platform for development and personal growth. Yellow “Work is important, but not the main part of my life” “My professional growth depends on me, and not from external circumstances” Green Perceive everything that happens as a temporary stage in your life and make plans for the future. Ask yourself the question: “What can you learn from this job, what competencies are you developing?” Blue - What can I praise myself for today? - What tasks have I successfully completed? Blue We set priorities: • Family • Career • Professional and personal growth • Hobbies • Communication • Sports • Recreation Purple 1. Loosen your standards.2. Be more flexible, easily accept uncertainty.3. Count your luck! Build on your strengths. An ancient saying: “It is easier to prevent a disease than to cure it” clearly reflects the relevance of today. CEO 8(495)974-39-34