Perhaps every person loves to be listened to. And they don’t just listen, but carefully, interestedly, listening to his words, recommendations, and advice. So why are some people called “the life of the party”, brilliant speakers and interlocutors with whom you want to talk for hours, while others are listened to with half an ear, in a hurry to interrupt and quickly end the conversation? It turns out that it’s all in the little things! And these little things are words that we use all the time, sometimes without thinking about their meaning and impact. So, I present to your attention 16 steps to becoming an excellent conversationalist. 16 tips that will make your communication with other people much easier! 1. Say “and” instead of “but”. For example: “You did this well, and if you...” Instead of: “Yes, that’s good, but you should...” Because “but” crosses out everything that was said in front of him.2. Say “and” instead of “and yet.” For example: “I understand that you cannot answer so quickly, so let’s...” Instead of: “I understand that you cannot answer right now, but still it would be better...” Because “and yet” tells the interlocutor that you are deeply indifferent to his wishes, expectations, doubts or questions.3. Use the word “for” instead of the word “against.” For example: “In order for something to change, I will sign up for a sports section.” Instead of: “What else can I come up with to combat boredom?”4. Avoid a rude “no”, since a “no” said with appropriate intonation can leave a negative impression on your partner.5. Eliminate the expression “honestly” from your vocabulary because it sounds like honesty is an exception for you.6. Say “not like that” instead of “no.” For example: “not like that” or “not now”: “I don’t like it this way”, “I don’t have time for it at the moment” Instead of: “No, I like it” I don’t like it,” “No, I don’t have time.” Because “no” is repulsive. “No” is something completed and finally decided.7. Change the perspective by using the word “already” instead of the word “yet.” For example: “Have you already done half of it” Instead of: “Have you done only half of it?” Because the word “already” turns a little into a lot.8. Forget the words “only” and “simply” forever or replace them with others. For example: “That’s my opinion” “That’s my idea” Instead of: “I’m just saying my opinion” “It’s just an idea.” Because “simply” and “ only” make an excuse out of your statement.9. Remove the word "wrong". It’s better to ask a clarifying question and show the other person that you are also trying to solve the problem. For example: “It didn’t work out the way it should. Let's think about how to correct the mistake or avoid it in the future." Instead of: "Wrong! It's only your fault."10. Say “in” and “about” instead of “somewhere” and “in the area.” Set the exact date and time. For example: “I’ll call you on Friday”, “I’ll call you tomorrow at 11 o’clock” Instead of: “I’ll call you at the end of the week” “I’ll call you tomorrow around 11.”11. Ask open-ended questions. Don’t be content with simple “yes” or “no” answers. For example: “How did you like it?”, “When can I call you back?” Instead of: “Did you like it?”, “Can I call you back?”. Because Questions with “How,” “What,” or “Who” elicit valuable information.12. Use the expression “From now on, I...” instead of “If only I...” For example: “From now on, I will listen more carefully to advice.” Instead of: “If only I listened to his advice. Then this wouldn’t have happened.” Because “If I…” regrets what has passed and rarely helps you move forward. Better look to the future. The formulation “From now on I...” is a good basis for such a position.13. Stop dodging with “shoulda” and “shoulda.” Better: “It’s important to do this work first.” Instead of: “We should think about it,” “We should finish this work first.” “We should” and “ it would be necessary” do not state anything specific. It’s better to clearly and clearly name who (or that) you are talking about (“I” - “you” - “you” - “we”). For example: “You should finish this”, “You should give priority this work"14. Say "I will"! 😀